Adastra is looking for a Business Analyst who turns complex enterprise data into clear, actionable solutions. You’ll map data flows, define requirements, and collaborate with business and technical teams to make sure reporting and analytics truly deliver value. If you enjoy solving complex problems with data and shaping how teams make decisions, this role puts you at the center of it all.

Primary Location: Toronto, ON

Work Model: Hybrid 3-Days Onsite

Employment Type: Permanent Full-Time

Vacancy Status: New

Compensation Range: $53,000 - $63,000 CAD

RESPONSIBILITIES

• Elicit, gather, and document business and technical requirements for data-driven projects
• Produce functional and non-functional business requirements, solution specifications, and workflow/process documentation
• Analyze enterprise data and identify sources to support reporting, analytics, and data warehouse initiatives
• Create and maintain Source-to-Target Mapping (STM) documents for data warehouse / data mart projects
• Document the flow and transformation of data from source systems to Data Warehouse/Data Marts and from Data Warehouse/Data Marts to downstream applications
• Collaborate with business sponsors, technology teams, and cross-functional stakeholders to ensure delivered solutions meet business intent and provide value
• Perform data profiling and analysis using SQL to validate data, derive complex business logic, and support reporting/analytics needs
• Assist with user acceptance testing (UAT), data validation, and other quality assurance activities
• Coordinate with multiple teams, manage priorities, and handle ambiguous requirements effectively

QUALIFICATIONS, SKILLS & EXPERIENCE

• Bachelor’s degree in Business, Information Systems, Computer Science, or related field
• 3+ years of experience as a Business Analyst, preferably in Data Warehouse / Data Mart environments
• Hands-on experience eliciting business requirements and producing functional/non-functional specifications
• Strong SQL skills, with the ability to write complex queries for data extraction and analysis
• Experience creating and maintaining Source-to-Target Mapping (STM) documents
• Familiarity with enterprise applications and data management processes
• Strong analytical skills, attention to detail, and ability to translate ambiguous requirements into actionable outcomes
• Excellent communication, stakeholder engagement, and documentation skills
• Ability to work effectively in cross-functional teams with both business and technical groups
• Strong organization, coordination, and time management skills

NICE TO HAVE

• Experience with call center or customer data environments
• Familiarity with data governance, compliance, or security standards in analytics projects
• Experience with BI tools beyond Power BI, such as Tableau or Looker
• Exposure to Agile project delivery and tools like Jira or Confluence
• Understanding of business system architecture and enterprise application integrations
• Ability to perform data modeling or advanced analytics to support reporting and decision-making

ABOUT ADASTRA

Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence—responsibly, strategically, and at scale. With over 25 years of experience, Adastra empowers enterprise clients to unlock business value through data innovation, operational excellence, and smart customer engagement.

Trusted by some of the world’s most prominent brands, Adastra delivers end-to-end solutions grounded in thoughtful strategy, robust governance, and deep technical expertise. From defining vision to ensuring execution, Adastra guides organizations through every stage of their AI, data and cloud journey—building future-ready capabilities and delivering measurable, lasting impact.

Adastra serves clients across key industries including financial services, automotive, manufacturing, technology, media and telecom (TMT), healthcare, retail, and professional services. The company employs more than 2,000 professionals across North America, Europe, and Asia.

WHAT WE OFFER

• Opportunity for advancement and career progression
• Competitive compensation package
• Comprehensive benefits plan
• Successful referral program
• The opportunity to work with one of Canada’s 50 Best Managed Companies
• Satisfaction of working for a reputable company 
• A flexible, dynamic, and diverse workplace

EQUAL OPPORTUNITY EMPLOYER

In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code.  In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labour force participation and equal access to opportunities based on merit and performance.

AI Usage - Our hiring process includes the use of AI-enabled tools to screen applications (e.g., keyword matching, qualification ranking). A human recruiter reviews all AI-generated shortlists to make informed hiring decisions.

There has been an increased instance of fraudulent job offers coming from people posing as Adastra HR employees. Please note that Adastra will never request fees as part of our recruiting process and any emails sent to you that are not from ‘@adastragrp.com’ or ‘@talent.icims.com’ are fraudulent. All employment offers are sent via DocuSign and if you receive an employment offer from a suspicious email and not via DocuSign, it is fraudulent.

Contact careers@adastragrp.com to inquire about jobs at Adastra, to report a suspicious request for money or personal information from external websites or suspicious employment offers.