Adastra is seeking a skilled and proactive Business Systems Analyst to bridge business needs and technology solutions. The successful candidate will collaborate with stakeholders to gather and analyze requirements, document business processes, assess system capabilities, and support the delivery of technology solutions that drive business value. This role requires strong analytical skills, a solid understanding of data and systems, and the ability to work effectively across cross-functional teams.

Primary Location: Toronto, ON

Work Model: Hybrid 2-Days Onsite

Employment Type: Full-Time or Contractor

Vacancy Status: New

Compensation Range: $85,000 – 95,000 CAD

RESPONSIBILITIES

• Collaborate with stakeholders to analyze and document business processes, requirements, and system capabilities
• Gather, analyze, and translate business and technical requirements into clear functional specifications and actionable deliverables
• Assess existing business processes and identify opportunities for process improvement and optimization
• Develop source-to-target mappings and translate complex business requirements into logical solution designs
• Analyze data, systems, and workflows to recommend practical and scalable solutions
• Facilitate stakeholder meetings, workshops, and requirements review sessions
• Document and communicate project requirements, findings, recommendations, and implementation plans
• Support solution design, deployment, and implementation activities across project lifecycles
• Evaluate system enhancements and ensure successful integration with existing processes and technologies
• Conduct user acceptance testing (UAT), coordinate stakeholder signoffs, and support issue resolution
• Maintain project documentation, procedures, and business process artifacts to ensure accuracy and consistency
• Collaborate with cross-functional teams to ensure solutions align with business objectives and operational needs

QUALIFICATIONS, SKILLS & EXPERIENCE

• Bachelor's degree in Business Administration, Information Technology, or a related field, or equivalent professional experience
• Proven experience in business analysis, business systems analysis, or a related role
• Strong understanding of the Software Development Lifecycle (SDLC), including requirements gathering, design, development, testing, deployment, and support
• Experience with Data Warehousing concepts, SQL, and data modelling
• Experience gathering, analyzing, and documenting business, functional, and system requirements
• Knowledge of source-to-target mapping and data integration concepts
• Familiarity with Agile, Waterfall, or hybrid project delivery methodologies
• Strong analytical, critical thinking, and problem-solving skills
• Excellent communication, facilitation, and stakeholder management abilities
• Demonstrated ability to work effectively within cross-functional teams and adapt to evolving project requirements
• Strong attention to detail with experience producing high-quality documentation and reporting
• Commitment to continuous learning and staying current with industry trends and best practices

NICE TO HAVE

• Experience working in data and analytics environments
• Experience supporting enterprise system implementations or transformation initiatives
• Industry-specific domain knowledge
• Experience within consulting or professional services environments

ABOUT ADASTRA

Adastra is a global leader in AI and data-driven transformation, helping organizations lead with artificial intelligence—responsibly, strategically, and at scale. With over 25 years of experience, Adastra empowers enterprise clients to unlock business value through data innovation, operational excellence, and smart customer engagement.

Trusted by some of the world’s most prominent brands, Adastra delivers end-to-end solutions grounded in thoughtful strategy, robust governance, and deep technical expertise. From defining vision to ensuring execution, Adastra guides organizations through every stage of their AI, data and cloud journey—building future-ready capabilities and delivering measurable, lasting impact.

Adastra serves clients across key industries including financial services, automotive, manufacturing, technology, media and telecom (TMT), healthcare, retail, and professional services. The company employs more than 2,000 professionals across North America, Europe, and Asia.

WHAT WE OFFER

• Opportunity for advancement and career progression
• Competitive compensation package
• Comprehensive benefits plan
• Successful referral program
• The opportunity to work with one of Canada’s 50 Best Managed Companies
• Satisfaction of working for a reputable company 
• A flexible, dynamic, and diverse workplace

EQUAL OPPORTUNITY EMPLOYER

In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code.  In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labour force participation and equal access to opportunities based on merit and performance.

AI Usage - Our hiring process includes the use of AI-enabled tools to screen applications (e.g., keyword matching, qualification ranking). A human recruiter reviews all AI-generated shortlists to make informed hiring decisions.

There has been an increased instance of fraudulent job offers coming from people posing as Adastra HR employees. Please note that Adastra will never request fees as part of our recruiting process and any emails sent to you that are not from ‘@adastragrp.com’ or ‘@talent.icims.com’ are fraudulent. All employment offers are sent via DocuSign and if you receive an employment offer from a suspicious email and not via DocuSign, it is fraudulent.

Contact careers@adastragrp.com to inquire about jobs at Adastra, to report a suspicious request for money or personal information from external websites or suspicious employment offers.